Frequently Asked Questions
Here are some frequently asked questions about our solution and the answers. For anything else, feel free to contact us at any time.
Sinpex automates KYB and AML checks using primary data instead of data aggregators. It extracts information directly from official registries and original documents, maps cross-border ownership structures to the ultimate beneficial owner, and verifies every data point against a source document. The result is an audit-proof evidence chain. Banks, payment providers, and regulated companies in Europe use it to run due diligence faster and more reliably.
Organisations that verify business customers and partners: banks, payment providers, e-money institutions, BNPL and factoring providers, marketplaces, asset managers, and companies under the German Supply Chain Act or DAC7. Sinpex delivers the strongest results with cross-border, multi-layered ownership structures and high case volumes.
Sinpex has three tiers: Identity, Core and Velocity, priced on case volume and activated modules, never per seat. Every quote is based on your actual volume and scope. You can start without integration and see results before committing.
Aggregators hand you a processed record from their own database — the source document isn't part of the delivery, and you can't see when the data was last verified. Sinpex retrieves the original document (register extract, shareholder list, articles of association), extracts the data with AI, and keeps the document, timestamp and source permanently in the case. Every data point traces back to the evidence that proves it.
Identity providers verify natural persons. Sinpex verifies legal entities and ownership chains, and orchestrates person-level verification through partners like PostIdent and Fourthline within the same case. Sinpex determines who needs to be identified in the first place, then brings their ID verification into the same workflow.
Not necessarily. Sinpex integrates ComplyAdvantage for PEP, sanctions and adverse media screening, or can run on your existing screening contract. Sinpex becomes the orchestration and evidence layer — case creation, register documents, UBO chain, risk assessment and audit trail — with screening embedded as one step. Ongoing monitoring triggers risk-based reviews automatically.
Four approaches compete in the European KYB market. Bureau and register-data providers like KYCnow work from established databases. Data-provider orchestrators like Ondorse bundle third-party vendors under one interface. AI-native platforms like Duna and Dotfile optimise for onboarding speed and conversion. Sinpex is document-based, reconstructing ownership chains from primary sources. When comparing, ask: Does the data come from a document or a database entry? What evidence remains once a case closes? Who makes the final approval decision, and is it documented?
No. Sinpex prepares the decision extracting data, cross-checking it, flagging gaps and documents the evidence behind every finding. Approval stays with your team, UBO determination and risk classification stay with your team. Fields that need review are routed to a human with the exact location in the source document already surfaced.
Yes — every regulatory audit involving Sinpex-generated documentation has been passed to date. Sinpex records the source document, register, timestamp, extracted field, reviewer and risk model version behind every data point. The full audit trail exports per case as a PDF or JSON report.
Sinpex covers over 200 jurisdictions, with direct access to core registers including the Handelsregister and Unternehmensregister (DE), Firmenbuch (AT), Zefix (CH), KVK (NL), Companies House (UK) and RCS (FR/LU). Ownership chains are traced across every layer and jurisdiction, applying your risk policy's threshold, with the evidence document behind each layer. Special cases — foundations, trusts, listed intermediates — are fully modelled.
API integration typically takes four to twelve weeks, mainly driven by process configuration and approval cycles. lemon.markets went live in 90 days, including workflow configuration and audit reporting. Sinpex provides a REST API and webhooks, integrating with core banking, CRM or your onboarding front end. Adoption is modular — many start with UBO identification and document retrieval, then add screening and monitoring.
Sinpex is ISO 27001 certified and GDPR compliant. All data is processed and stored within the EU, encrypted in transit and at rest, with role-based access and full logging. Retention periods are configurable, and a data processing agreement is included as standard.
